Returns and Exchanges

No returns. No refunds. Exchanges only. We must be notified of exchage within 7 days of purchase. Call or email for an exchange authorization number. The exchange authorization number must be written on the outside of the shipping box. We reserve the right to refuse packages without the authorization number on the outside of the shipping box. Exchanges must be received within two weeks of the original purchase date. Call 855-Hat-Lady (855-428-5239) for any concerns or questions. We want you to be happy and are eager to help!